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Customer Service/ Collections Administrator

Office Angels
Posted 17 days ago, valid for 7 days
Location

Woking, Surrey GU21 4NR, England

Salary

£25,000 - £20 per day

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service/Collections Administrator located just outside of Woking, requiring the candidate to be able to drive.
  • The role offers a salary of £25,000 along with 20 days of holiday plus bank holidays, a pension scheme, and company discounts.
  • Candidates should have a strong background in customer service and ideally some experience in debt collection.
  • Key responsibilities include managing the collections process, liaising with clients about payments, and ensuring compliance with financial regulations.
  • The working hours are Monday to Friday from 9am to 5pm, with an expectation of working four Saturdays annually.

Customer Service/ Collections Administrator

Based just outside of Woking **Must be able to drive**

Free Parking

£25,000 plus 20 days +BH, Pension scheme, company discounts, Sociable team

Monday -Friday ( 9am - 5pm) (x4 Saturdays annually)

We have a new and exciting opportunity to join a reputable organisation in surrey.

Our client is seeking an enthusiastic individual to join and support the small but busy team as a Customer Service/Collections Administrator.

In your new role will be responsible for managing the collections process, ensuring prompt payment from clients, resolving account issues, and maintaining positive relationships.

If you have customer service background and looking for your next challenge this could be for you!

Key Responsibilities:

  • Liaise with clients regarding outstanding payments, resolving queries and ensuring smooth transactions.
  • Assist vendors with financial processes, ensuring accurate and timely disbursements.
  • Monitor accounts, update records, and process payments efficiently through the company's system.
  • Ensuring compliance with company policies and financial regulations.
  • Resolving outstanding issues and negotiate payment plans.

Skills and Qualifications:

  • Proven experience in debt collection (Desired)
  • Strong background working in customer services
  • Strong Microsoft Office skills, especially Excel
  • Experience with Navision or similar software (Desirable)
  • Exceptional attention to detail and accuracy
  • Excellent Communication skills

If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!

Click on the apply button or call me, Annie for more information on the role on /

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.