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Fernox operates as a subsidiary business of MacDermid Enthone Industrial Solutions, a global diversified producer of high technology specialty products and a provider of technical services. MacDermid Enthone Industrial Solutions operates as a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Fernox is a leading manufacturer of water treatment chemical products, central heating system filters, plumbing consumables and diagnostic testing services. Fernox has pioneered the development of energy efficient products both for traditional and renewable technology in domestic and commercial applications. The business is committed to a progressive Research and Development program and has invested in an extensive in-house R&D team of scientists a based in the UK. Its operating headquarters are located in Woking, UK with manufacturing facilities in the UK, Peoples Republic of China and the US and offices in France, Germany, Italy, Belgium, Netherlands, Hungary, Turkey Peoples Republic of China and the US. We strive to embody the five Elements of our Culture, our 5Cs: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.
We are seeking a great person to our Woking team who is fluent in Hungarian.
In this role, you willensure the smooth operation of regional Fernox sales activities, monitoring and analysing customer buying patterns and trends, maintaining warehouse stock levels, providing technical help to local customers, getting involved in and supporting local marketing activities.
As an Inside Sales Coordinator you will
- Co-ordinate all orders, queries and complaints to ensure that Fernox delivers the highest possible customer service standards
- Actively maintain and increase the Fernox business through proactive telephone contact with the customer base, and participate in regular telesales projects, coordinated with management and assist the regional sales team in meeting targets
- Assisting management with specific merchant requests, and responding with regular reporting
- Along with the sales team ensure the sales desk and phone lines are covered during the opening hours of the sales office
- Process orders for the region (Romania, Slovakia, Czech Republic, Hungary, Lithuania, etc) and provide business support as appropriate in dealing with Working on commercial, technical and marketing projects
Ideally you will have secondary school education, and3-5 years of relevant experience (Customer care and inside sales). You must have fluency in both Hungarian and English, any other language is a plus.
We understand that not all candidates may meet the requirements listed above. If you believe you have the knowledge and experience necessary to excel in this role, we encourage you to apply.
To be successful in this role, you need to have
- Commitment to customer service, high level of customer focus
- Communication and telephone liaison experience; numeracy and computer literacy, PC skills, and general administration skills
- The ability to work well in a fast-paced environment
- Good communication and organizational skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
