- Health and Safety:
- Coordinate and oversee annual fire extinguisher servicing, PAT testing, and monthly emergency lighting tests.
- Conduct bi-annual water cooler checks and daily/weekly coffee machine maintenance.
- Act as the designated First Aider and Fire Warden.
- Do regular risk assessments for the office
- Obtain and store monthly records of environmental usage for the office (water usage, electricity, waste, recycling)
- Office Supplies and Maintenance:
- Order and replenish office supplies, including milk, fruit, coffee, tea, paper towel etc.
- Manage plumbing services and coordinate repairs.
- Keeping the kitchen tidy, loading/unloading the dishwasher etc.
- Space Planning:
- Plan and allocate office space to accommodate new hires and team changes.
- Office Services:
- Coordinate and manage town hall planning, including meeting agendas and catering.
- Greet visitors/guests, offering tea/coffees for meetings
- Travel and Expense Management:
- Arrange and manage travel arrangements for the Regional VP or HOD’s, including visas, flights, accommodations, and ground transportation.
- Process and verify expense claims for the RVP and other HODs.
- Create and process purchase requisitions and goods receipts in SAP.
- IT Support:
- Provide first-line IT support
- New user laptop setup
- screen installations
- Create new user profiles
- Vendor Management:
- Create and manage vendor relationships.
- Upload and approve invoices via eye-share.
- Recruitment and Onboarding:
- Record all CV’s and distribution of each
- Set up all interviews and ensure feedback is given to recruiter after
- New user creation on SuccessFactors
- New position creation on SuccessFactors
- Onboarding of new hires and assist with their integration into the team.
- HR Administration:
- Manage HR records and documentation.
- Assist with performance appraisals, objective setting, and policy updates.
- Support ISO audits for People and Culture and Office Operations.
- Contribute to the development and maintenance of the Business Continuity Plan.