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Looking for a compliance manager to join a travel company based in Woking.
Client Details
A well known client in the Woking area.
Description
- Point of referral for colleagues, our Business Partners and anyone reporting concerns or issues with current Members across The Travel Network Group;
- Identify applicants and Members who are high risk;
- Follow up concerns until resolution or escalation, and record actions & outcomes;
- Implementing the closure process from discovery of loss until file closure;
- Engage and manage colleagues to liaise with clients during the closure of a member;
- Liaise with applicants to confirm a reconciliation of their current business where required;
- Help onward clients of closed members with any queries regarding their bookings
- Assist current member with any queries or concerns
Profile
- Point of referral for colleagues, our Business Partners and anyone reporting concerns or issues with current Members across The Travel Network Group;
- Identify applicants and Members who are high risk;
- Completing a reconciliation of current Member's trust accounts when necessary and resolving any matters arising;
- Follow up concerns until resolution or escalation, and record actions & outcomes;
- Implementing the closure process from discovery of loss until file closure;
- Engage and manage colleagues to liaise with clients during the closure of a member;
- Liaise with applicants to confirm a reconciliation of their current business where required;
- Administer payments and bookings relating to closed members.
- Liaise with other departments regarding any areas of concern across the membership
- Help onward clients of closed members with any queries regarding their bookings
- Assist current member with any queries or concerns
Job Offer
- Immediate start
- Good rate of pay
