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A key part of our service delivery provision is to offer respite breaks to carers in their own homes, with visit times ranging from 1.5 hours to full days and, occasionally, overnight. Our core visit times are 3.5 hours, from 9.30am to 1pm, and 2pm to 5.30pm. We are looking for carers to cover the whole of the Surrey area.
Job Titles: Carer Support Worker (CSW), Qualified Carer Support Worker (QCSW)
Location: Surrey
Mileage Rate: 45p per business mile
Role Details:
To offer carers a respite break from their caring duties.
To support children, young adults and adults with a wide range of care and support needs, to allow their carers to have a break.
To provide care and support within the carer/clients own home or within the local community (dependent on a community visits risk assessment).
Provide personal care with dignity and respect.
Provide client-led activities that promote personal skills and independence.
Respond to clients health and medication needs this may include the administration of medication and deployment of specialist clinical tasks (where you have been given full training and competency checks).
Assist in new staff induction processes by providing shadowing for new staff members (Qualified Carer Support Workers only).
Ensuring all clients receive prompt and safe personal care; this may include but is not restricted to assisted toileting, bed changes, catheter bag drainage and supporting with eating and drinking (including adapted diets).
Assisting with dressing / undressing, choice of clothes and personal appearance.
Planning and providing client-led activities.
Taking clients out into the community where a full risk assessment has been completed.
Helping the client to prepare food and drinks.
Supporting the client to take their medication in a person-centred way.
Undertaking specialist medical tasks as agreed and after appropriate training.
Assisting with mobility, including the use of wheelchairs.
Providing emotional support and companionship to carers and clients.
Carrying out basic first aid and notifying emergency services where necessary.
Reporting any safeguarding concerns to your Client Portfolio Manager or Area Manager.
Ensuring Infection Prevention & Control guidance is followed e.g. using PPE effectively.
Following client care plans and risk assessments.
Reporting any accidents or incidents via the ACP app, and escalating any concerns to your Client Portfolio Manager or Area Manager, including any change in care and support needs.
Helping complete basic domestic tasks around the home, for example: washing up,vacuuming, cleaning the bathroom or doing laundry. You may also be asked to assist with basic pet care e.g. letting the pet out into the garden.
Excellent standard of written English, numeracy, and IT literacy.
Ability to work within a role in Care and towards the Care Certificate within first 6 months of employment (excluding those who are already qualified).
NVQ level 2/3 in Health & Social Care (to qualify for the Qualified Carer Support Worker role
Experience of providing care to people with wide ranging care and support needs.
Experience of following risk assessments and care plans.
Ability to develop good working relationships with team members, carers and people with care and support needs, while maintaining appropriate personal boundaries.
Ability to work well in a team.
Adherence to policies, procedures, and guidance.
Ability to demonstrate dignity and respect for adults and children with care and support needs.
- Ability to demonstrate good verbal and written communication skills.
- Proficiency in Microsoft Office software
- (Word/Excel) and the ability to learn to use or electronic care planning software (ACP)
- Understand the importance of confidentiality.
- Understand the needs of carers.
- Flexibility to work unsocial hours and weekends if required.
- Full UK drivers licence with use of a roadworthy car with business insurance
- Willingness to travel throughout Surrey.
- Participation in safer recruitment checks involving past employers and the Disclosure and Barring Service.
