Sales Assistant

Job Title: Sales Assistant

Location: Wokingham (within a 15-mile radius preferred)

Salary: £27,000 - £29,000 per annum

Start Date: Immediate

Overview:

A well-established organisation with over 30 years of expertise in water treatment and hygiene is seeking two Sales Assistants to join its Equipment Sales Department. Reporting to the Business Support Manager, these roles will be instrumental in supporting the sales process through administrative tasks, customer interaction, and order coordination. The company is dedicated to delivering high-quality services and solutions throughout the lifecycle of a building, making it a trusted partner for consultants, contractors, and end-users.

Key Responsibilities:

Provide comprehensive administrative support to the sales team, including the preparation of quotes, proposals, and reports.

Professionally manage customer inquiries, ensuring prompt and satisfactory resolution.

Coordinate and process orders with accuracy, ensuring timely delivery.

Maintain and update customer records and CRM systems to ensure data integrity.

Liaise with internal departments, such as operations, engineering, and accounts, to address customer issues effectively.

Assist in achieving sales targets by identifying opportunities for upselling and cross-selling.

Support the sales team by attending client appointments when required.

Contribute to the improvement of sales processes and customer service practices.

Adhere to company policies and industry regulations in all sales-related activities.

Represent the organisation professionally, upholding its reputation at all times.

Candidate Requirements:

A minimum of 12 months of experience in a sales or customer-facing role.

At least three A-Levels or equivalent qualifications.

Strong communication skills, including a professional telephone manner.

Proficient in planning, organisation, and time management.

Solid IT skills, including experience with CRM systems and Microsoft Office Suite (Word, Excel, Outlook).

Ability to work efficiently under pressure in a fast-paced environment.

A valid UK driving licence.

Person Specification:

The ideal candidate will be customer-focused, detail-oriented, and highly organised, with a proactive approach to problem-solving and supporting team objectives. They should possess strong interpersonal and communication skills, demonstrating the ability to build positive relationships across departments and with customers.

This individual will thrive in a dynamic and fast-paced environment, balancing multiple tasks effectively while contributing to the team's success. With enthusiasm and adaptability, they will play a vital role in achieving divisional sales targets and have the opportunity to grow within the organisation.

Additional Benefits:

22 days of annual leave plus bank holidays.

Provision of a laptop and mobile phone for business use.

Auto-enrolment pension scheme.

Incentive and long-service award schemes.

Career progression and professional development opportunities.

Standard working hours: 40 hours per week.