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Part Time Customer Service Administrator

Journey recruitment
Posted 18 hours ago, valid for 20 hours
Location

Wokingham, Berkshire RG41 2NU, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is looking for a Part Time Customer Service Administrator to work school hours, specifically from 9am to 3pm.
  • The role requires strong communication skills, attention to detail, and the ability to multitask, with a focus on delivering exceptional customer service.
  • Candidates should have prior experience in administrative support and customer service, although the specific number of years required is not mentioned.
  • The salary for this part-time position ranges from £26,000 to £28,000, plus a 12% annual performance bonus, with the salary being pro rata.
  • Benefits include up to 6% pension contribution, a personal development budget, and 25 days of leave, increasing to 28 days after five years of service.

Are you an accomplished Administrator with a passion for customer service? Would you like to work school hours for a company with fantastic benefits! If so, this could be the perfect role for you!

Our fantastic client are growing at pace and are seeking a highly organised Part Time Customer Service Administrator to join their busy team. You will be tasked with delivering outstanding customer service whilst ensuring smooth daily running of operations. This is an essential role which provides administrative support across all areas of the team. You will have fantastic communication skills and a passion for helping people with the ability to multi task.

This is a part time role working 9am to 3pm each day on the office based on the outskirts of Wokingham. The salary for this role is £26,000 - £28,000 plus 12% bonus. Please note this is a part time role so the salary will be pro rata.

Main responsibilities for the Part Time Customer Service Administrator:

  • Supporting the Contracts Accounts Executive in ensuring all paperwork is completed
  • Assisting the wider team with admin duties such as downloading property surveys
  • Creating and maintaining spreadsheets for contracts and assisting in compliance paperwork
  • Speaking to customers on the phone to check all necessary work has been completed on their property
  • Helping with the phones when required
  • Completing and uploading necessary documents

Skills required for the Part Time Customer Service Administrator:

  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Excellent time management and organizational skills.
  • Effective team working skills and ability to collaborate with various stakeholders.
  • Proficiency in Microsoft Excel and other project management tools.
  • Strong customer service skills

Benefits for this fantastic company:

  • 12% annual performance bonus
  • Up to 6% pension contribution
  • £600 annual personal development and training budget
  • Access to our discount online platform, People Value
  • 25 days leave, plus bank holidays, increasing to 28 days after 5 years’ service
  • Electric car salary sacrifice scheme
  • Annual personal development budget
  • Regular staff events

Please APPLY today if you think this fantastic Part Time Customer Service Administrator role is for you!!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.