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- Deliver exceptional service, ensuring guest satisfaction at all times.
- Manage stock flow, ordering, and date rotation.
- Complete shift handovers and oversee sickness/return-to-work forms.
- Welcome guests and handle queries efficiently and courteously.
- Maintain cleanliness and high standards in the restaurant throughout service.
- Demonstrate thorough menu knowledge, including allergy information and recommendations.
- Ensure adequate staffing and manage staff breaks.
- Comply with licensing regulations and food safety standards.
- Assist in ensuring compliance with Food Safety Act 1990 and Food Hygiene Regulations.
- Train and supervise staff to meet Health & Safety and hygiene standards.
- Passion for hospitality with strong attention to detail.
- Previous experience in a food and beverage supervisory role preferably in a hotel, restaurant, or similar hospitality environment.
- Ability to drive and deliver outstanding guest service.
- Strong team player with flexibility and adaptability.
- High professionalism and excellent interpersonal skills.
- Full Membership to their luxury spa and gym
- Life Assurance (4 x Annual Salary)
- Medical Cash plan
- Thrive Mental Health App
- Complimentary guest passes
- Discounts on selected products
- Company sick pay
- Recognition & reward company days out
- Paid breaks
- Employee Referral Scheme
