Internal Sales Administrator

Your new companyHays are working with a well-established wholesale business in Wolverhampton who are looking to recruit an Internal Sales Administrator on a permanent basis. This role has some exciting development opportunities for the right candidate. This is a very exciting role for an innovative and experienced individual, to grow with the business. They are looking for someone who is self-motivated, articulate and customer-focused.Your new roleAs an Internal Sales Administrator, your role will involve:

• Processing orders via telephone, fax and email onto a bespoke CRM system.
• Processing inbound queries via both telephone and email quickly and in a professional manner.
• Support the retention and growth of the customer base by continually liaising with current customers and prospecting for new customers via own initiative or using our call list system.
• Regularly updating the customer database to ensure that all details are up to date and accurate.
• Advising customers of available products and offering alternatives that best fit their needs.
• Form meaningful customer relationships through conversations where you identify, understand and meet their needs, providing access to specialist advice where required.
• Liaising with warehouse and distribution to ensure orders arrive on time.
• Log customer issues as well as responding to and solving customer problems / queries / complaints.
• General administrative duties.
• Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably asked

What you'll need to succeedYou'll need to be a highly organised, confident and an articulate individual who can work effectively under pressure.* Experience in sales.* You will need to have good time management skills and able to prioritise your workload.* The ability to work well within a team across a range of people and recognise opportunities to secure increased business on behalf of the Company.* Proficiency with MS Office applications.* The ability to use own initiative.* Excellent interpersonal skills including first-class written and spoken English* Work accurately with attention for detail.* Self-motivated and passionate.* Enthusiastic and an effective team member.* Excellent investigative and problem solving skills.What you'll get in return

• Free parking
• Competitive pay
• Career progression

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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