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Customer Service

Four Squared
Posted 9 hours ago, valid for 3 days
Location

Wolverhampton, Staffordshire WV6 7NR

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • This company is seeking a Customer Service Representative for a temporary ongoing position with potential for permanency.
  • The role involves providing exceptional customer service and support to clients, primarily based onsite in Wolverhampton with hybrid working options.
  • Responsibilities include being the first point of contact for customer inquiries, handling complaints, and updating customer records.
  • Candidates should have excellent phone etiquette, strong communication skills, and previous experience in a call center or telephone customer service role.
  • The position requires a minimum of 1 year of experience and offers a salary of £22,000 per annum.
Job SummaryThis company are seeking a Customer Service Representative to join their team on a temporary ongoing basis with the potential for it to go permanent. The ideal candidate will be responsible for providing exceptional customer service and support to their clients. This will be based onsite at their office in Wolverhampton with the opportunity for hybrid working.Responsibilities
  • Be the first point of contact for customer inquires
  • Handle customer complaints
  • Working towards targets and deadlines
  • Deal with correspondence
  • Update customer records 
Requirements- Excellent phone etiquette and communication skills- Ability to multitask and work in a fast-paced environment- Strong analytical skills for assessing customer requirements- Previous experience in a call centre or telephone customer service role

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.