WeareseekingapersonableandproactiveCustomerServiceAdvisortohandlecustomerinquiries delivering the bestpossibleservice.
KeyResponsibilities:
- Respondtocustomerinquiriesviaphone and email
- Resolvecustomerenquiries promptlyandprofessionally
- Maintainaccuraterecordsofcustomerinteractionsandtransactions
- Provideinformationaboutproductsandservices
- Collaboratewithotherdepartmentstoresolvecomplexissues
- Followupwithcustomerstoensuretheirissuesareresolved
- Have the ability to work under pressure
- Experience working in a similar role, preferably a call centre background
- Clear written and verbal communication skills
- Abilitytomultitaskandmanagetimeeffectively