Customer Service Advisor

Wolverhampton Commercial

Posted 11 hours ago, valid for 6 days

Wolverhampton, Staffordshire WV6 7NR

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

We are seeking a dedicated and enthusiastic Customer Service Advisor to join our client in Wolverhampton.
The role involves handling customer inquiries via phone and email while delivering excellent service.
Candidates should have experience in a similar role, preferably in a call center environment, with clear communication skills.
The position offers a salary of £25,000 per year and requires at least 2 years of relevant experience.
The ideal candidate will be personable, proactive, and able to work under pressure while managing multiple tasks.

We are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton.We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the best possible service. Key Responsibilities:

Respond to customer inquiries via phone and email
Resolve customer enquiries promptly and professionally
Maintain accurate records of customer interactions and transactions
Provide information about products and services
Collaborate with other departments to resolve complex issues
Follow up with customers to ensure their issues are resolved

Key Responsibilities:

Have the ability to work under pressure
Experience working in a similar role, preferably a call centre background
Clear written and verbal communication skills
Ability to multitask and manage time effectively

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