Are you an experienced Account Manager from within the print industry looking for a new opportunity? Extra Recruitment are currently recruiting for a Account Manager for our client based in the Wolverhampton are.

This office-based role is responsible for looking after existing accounts within the business and new accounts. The Account Manager should have a proven track record in building and maintaining strong customer relationships.

Responsibilities of an Account Manager:

Account management (B2B) - being the internal point of contact for the customer for all of their ongoing business needs.

Supporting the growth of existing accounts by providing an exceptional level of customer care and recognising opportunities to increase sales.

Working closely with internal departments within the business to ensure customers needs are communicated.

Answering customer queries regarding their enquiries, orders or deliveries.

Handling customer complaints by following the company complaints procedure in order to resolve issues as quickly and effectively as possible.

Providing regular updates to the customers

Attending any relevant internal meetings and producing reports on an ad-hoc basis.

Benefits of an Account Manager:

Duration: Permanent Full time

Salary: up to 30k DOE

Requirements of a Account Manager:

Previous experience of a Account Manager role

Previous experience in B2B Sales

Customer growth and retention levels

Proactive Approach to business

Customer communications answered promptly

Identifying potential leads and new business opportunities

Be target-driven with a passion for sales and customer service

Have strong IT and administration skills (MS Word, Excel, CRM systems)

For more information please hit apply!