Customer Helpdesk Advisor

Customer Helpdesk Advisor£25,000 - £27,000 per annumFull-time, PermanentWolverhampton basedNo hybrid workingKey duties

• Scheduling engineer works
• Keeping clients updated with updates
• Manage a client 'ticketing' system
• Handle inbound and outbound calls
• Manage the helpdesk's workflow
• Preparing client quotations and supporting with sales administration

What you'll need to succeed

• Exceptional initiative and a self-starter attitude
• Experience in administration, customer service or helpdesk role
• Experience in manufacturing/engineering is preferred but not essential.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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