Fertility Clinic Manager

Job Title: Fertility Clinic Manager

Location: St Jude’s Fertility Hospital, Wolverhampton, UK. WV4 5SF.

Job Type: Full Time (38hrs per week)

Reports to: Medical Director

Job Summary:
We are seeking an experienced and compassionate Fertility Clinic Manager to oversee the daily operations of our fertility clinic. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for helping individuals and couples achieve their family-building goals. The manager will be responsible for ensuring high-quality patient care, managing staff, and optimizing clinic operations.

Key Responsibilities:

1. Operational Management:

• Oversee the day-to-day operations of the fertility clinic, ensuring efficient workflow and adherence to protocols.
• Develop and implement policies and procedures to improve patient care and clinic efficiency.

2. Staff Leadership:

• Recruit, train, and supervise clinic staff, including nurses, medical assistants, and administrative personnel.
• Foster a positive work environment that encourages teamwork and professional development.

3. Financial Oversight:

• Manage the clinic’s budget, including monitoring expenses and revenue.
• Implement cost-effective measures while maintaining high standards of care.

4. Patient Care:

• Ensure all patients receive compassionate and comprehensive care throughout their fertility journey.
• Address patient concerns and feedback promptly and professionally.

5. Compliance and Quality Assurance:

• Ensure compliance with all regulatory requirements and accreditation standards.
• Monitor clinic performance metrics and implement quality improvement initiatives.

6. Collaboration:

• Develop opportunities for networking with other fertility and healthcare providers in a way that would be mutually beneficial.
• Liaise with third party service providers, including laboratories and other companies, to facilitate patient services

7. Marketing and Outreach:

• Assist in developing marketing strategies to promote the clinic’s services and attract new patients.
• Participate in community outreach and educational events to raise awareness about fertility issues.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business Management, or a related field; Master’s degree is an advantage
• Minimum of 3 years of experience in a healthcare management role, preferably in a fertility or reproductive health setting.
• Strong understanding of reproductive health issues, treatments, and patient care processes.
• Excellent leadership, communication, and interpersonal skills.
• Ability to handle sensitive situations with empathy and professionalism.

Benefits:

• Competitive salary
• Pension scheme
• 32 days annual leave (inclusive of public holidays}
• Opportunities for professional development and continuing education.