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Quality Technician
- Shifts: Rotating shifts - 6am-2pm, 2pm-10pm, 10pm-6am
- Location: Wolverhampton
- Salary competitive
We are recruiting on behalf of our client, a leading organisation in the kitchen and bathroom industry, offering high-quality, innovative, and beautifully crafted products. With a strong presence in the UK and an expanding portfolio of luxury brands, our client is dedicated to delivering excellence in design, craftsmanship, and service. As part of their continued growth, they are opening a state-of-the-art facility at the i54 Business Park in Wolverhampton, creating new opportunities across the business.
Our client fosters an inclusive, dynamic, and collaborative working environment where employees are empowered to make a difference. If you are passionate about quality, innovation, and continuous improvement, we want to hear from you.
Key Responsibilities:
- Support investigations into customer complaints by conducting quality checks and inspections.
- Identify and raise quality concerns through the CAPA process.
- Monitor and inspect production processes/products to ensure adherence to quality standards.
- Analyse data to identify areas for improvement in production processes.
- Participate in internal and external audits to ensure compliance with quality standards.
- Maintain quality documentation, including test plans and protocols.
- Monitor inventory of materials and supplies to ensure quality requirements are met.
- Collaborate with cross-functional teams to implement and maintain quality processes and procedures.
- Support the collection and analysis of Key Performance Indicators (KPIs) related to quality control and process improvement.
- Ensure compliance with ISO 9001:2015 standards and coordinate internal audits to assess the effectiveness of the Quality Management System (QMS).
What We Are Looking For:
- Strong administrative and organisational skills with attention to detail.
- Minimum of 2 years' experience in a Quality Technician role within a ceramics manufacturing environment.
- Understanding of ISO 9001:2015 standards.
- Proficiency in using computer software to generate reports, presentations, and data analysis (e.g., PowerPoint, Excel, ERP systems - EFACS).
- Strong communication skills to collaborate with quality engineers and cross-functional teams.
- Experience using basic measurement devices such as vernier callipers and micrometres.
- Proactive approach to self-development in the field of quality assurance.
- Experience in auditing processes is advantageous but not essential (training provided).
