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Housing Manager

Venn Group
Posted 15 days ago, valid for 7 days
Location

Wolverhampton, Staffordshire WV6 7NR

Salary

£32,000 - £38,400 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Housing Manager position is located in Wolverhampton and is expected to last for 3 months, with a strong likelihood of extension.
  • Candidates should have relevant experience in a similar role and will be responsible for delivering high-quality housing services.
  • The role requires a commitment to resolving escalated complaints, improving performance indicators, and collaborating with various teams.
  • An enhanced DBS check, a valid driver's license, and a vehicle are necessary for this position.
  • The salary for this role is competitive, but specific figures are not mentioned in the job description.

Housing Manager

Location:  Wolverhampton

Duration:  3 months +  (extremely likely to go over)

Hours:  35 hrs

Start Date: ASAP

Venn Group are looking for dedicated Housing Manager  join a Leading Housing Association. If you are passionate about supporting vulnerable people and looking for your next challenge apply now!!

 The successful candidate will be responsible for:

  • Overall responsibility for ensuring the delivery of high-quality housing services including Income Management/ Welfare Reform, Anti-Social Behaviour, Estate Inspections, Allocations, Voids, Complaints, Attendance and Resident Involvement
  • To be responsible for planning, co-ordinating and redeploying resources and workload appropriately across the team to meet service and business demands
  • Take ownership and responsibility for efficiently and honestly resolving any escalated complaints through to a successful resolution within prescribed time limits
  • Work collaboratively with the chief officer,  to analyse and deliver improvements across all relevant performance indicator areas in order to increase customer satisfaction.
  • To participate in organisation wide service reviews, and policy and procedure reviews.
  • Work collaboratively with the Finance & IT section to deliver on social projects such as financial and digital inclusion.
    • Prepare detailed reports on key issues, including performance, staffing issues, legislative changes etc, as and when requested.
    • To work closely with the Repairs & Maintenance Manager to ensure that all properties are well maintained and physically and financially sustainable.
    • To promote the principles of safeguarding whilst having an understanding of child protection and vulnerable adult issues, referring to other agencies as appropriate.
    • To ensure that accurate information and advice is given to residents, keeping up to date with policy and procedures, best practice, and legislative requirements.

The successful candidate will have: 

  • Enhanced DBS
  • Relevant Experience in a Similar Role
  • Drivers Licence and vehicle

To apply for this role contact  Abbey Carver from the Housing team by emailing or calling 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.