EUC Support Manager

INTEC SELECT LIMITED

Posted 2 days ago, valid for 17 days

Wolverhampton, Staffordshire WV6 7NR

Full Time

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Sonic Summary

A highly reputable financial services corporation is seeking an experienced EUC Support Manager to lead a team of 2nd line engineers supporting global end-user technologies.
The role involves collaboration with infrastructure, applications, and security teams to ensure optimal performance and drive the adoption of technologies like Azure and Windows 11.
The position offers a day rate of £500 to £550 for a 6 to 12-month project based in Wolverhampton on a hybrid basis.
Candidates should have experience leading a team responsible for end-user technology and a strong knowledge of Microsoft Windows Operating System.
The role requires a minimum of 5 years of relevant experience and will involve managing budgets, performance, and collaborating with strategic partners.

EUC Support Manager - Inside IR 35A highly reputable financial services corporation is seeking an experienced EUX / EUT Support Manager to lead a team of 2nd line engineers supporting global end-user technologies. In this role, you’ll collaborate closely with infrastructure, applications, and security teams to ensure seamless end-to-end performance across the organisation. You’ll play a key role in driving the adoption of Azure, SharePoint, Windows 11, and Intune, with your leadership being instrumental in optimising end-user technology and supporting the company’s transition to a modern, scalable, and secure infrastructure.Our client is paying a day rate of £500 to £550 per day for a 6/12 month project to be based Wolverhampton on a hyrbid basis (2/3 days).Core responsibilities:

Manage workload and priorities for the End User Technology Team
Automate, orchestrate, and integrate processes to simplify end user technology deployment
Ensure End User Support targets are met or exceeded, with performance visibility through reporting and dashboards
Manage the EUT budget, contribute to planning and reforecasting
Collaborate with strategic partners to manage end user technology hardware and address performance issues
Line manage and coach direct reports, handling performance, development, and recruitment
Coordinate with third-party maintenance and support providers
Maintain End User Support documentation and IT hardware/software asset register

Core skill requirements:

Excellent knowledge of Microsoft Windows Operating System is essential
Experience leading a team responsible for end user technology is essential
Good knowledge of End User Computing/Mobile Device Management/Collaboration Tools and Meeting Room technologies is essential
Basic knowledge of Enterprise Technologies is essential
Good knowledge of ITIL basics and principles is desirable

Nice to Have:

Experience with End User Technologies such as Azure, Azure AD, SharePoint and Intune

2 stage interview process, to start ASAP.

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