Housing Officer

Housing Officer
Based in Woodford Green
Temporary on going role
16.51per hour

36 hours per week to start asap.

Key responsibilities include:

• Address and resolve any non-access issues relating to all domestic works compliance including damp and mould, EICR, Gas, Fire Doors and HHSRS inspections
• Coordinate with maintenance teams to ensure timely remediation.
  Provide tenants with advice and support
  Work with tenants to facilitate access for gas safety engineers.
  Resolve access issues for electrical safety inspections.
  Communicate with tenants to arrange access for contractors.
  Coordinate with asset management teams to ensure compliance with regulations.
  Conduct scheduled inspections of all common parts an surrounding areas on a monthly basis.
  Assist in the updating and maintaining customer records
• Assist in the completion of outstanding FRA Actions including clear communal areas, balconies, etc
  Maintain documentation of completed tasks and follow-ups.

The successful candidate will need to be a resilient self-starter who thinks well on their feet in a variety of different, often challenging, situations.

We are looking for people who relish a challenge and are able to deal with confrontation. An attention to detail is essential. You will also need to be creative and demonstrably able to develop solutions to assist residents on our estates.

The role may involve some out of hours meetings and will also involve lone working.

Daily use of a car and a full driving license is essential.