Telephone Account Manager

Telephone Account Manager
Lincoln, Full-Time, Permanent
23,800 with expected commission earnings of 6,000 - 7,000

This is a fantastic opportunity to join a market-leading business in Lincoln. As aTelephone Account Manager, you will be responsible for proactively contacting the customer base regularly, dealing with incoming customer orders and responding to any queries (pre and post-sale) with the aim of ensuring overall customer satisfaction.

THE ROLE

As aTelephone Account Manager, you will be responsible for developing and maintaining strong customer relationships via telephone with existing accounts, working together with the Fieldsales Partner to develop the sales areas to their full potential. Responsibilities will include:

• Call planning using the customer database to maximise and plan sales opportunities
• Maintaining the Company database and updating customer information
• Follow up by phone all quotes and opportunities in the area
• Develop a strong working knowledge of all products to be able to provide support to customers
• Liaise with relevant departments when necessary to ensure an exceptional customer experience
• Making customers aware of new products, promotions and offers
• Attending sales meetings and contribute proactively to the success of those meetings

THE CANDIDATE

The successfulTelephone Account Managerwill be able to demonstrate previous sales or account management experience. Our Client is looking for a proactive individual who can work on their own initiative as well as part of a team skills and have the following skills and attributes:

• Good organisational skills
• Excellent communication skills
• Professional telephone manner
• Experience of using a CRM
• Proactively seeks to find solutions and a decisive decision maker
• Curious to explore and learn in order to develop self and the business

THE BENEFITS

• Free Parking
• 23 days holiday + BH increasing with length of service
• Pension

THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.

The services of Future Prospects are those of an Employment Agency.