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Ballards LLP are an award-winning firm of chartered accountants, with offices in Worcester, Droitwich, and Birmingham. With a modern approach to accountancy and a passion for providing excellent client service, Ballards LLP provides a wide range of services across a variety of sectors.
Due to expansion, we are looking for an Administrative Assistant at our Worcester office, where you will be at the heart of our operations, ensuring everything runs smoothly and professionally. This role is perfect for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering excellent service both behind the scenes and front-of-house.
About the role
This is a multifaceted role where you'll provide essential front-of-house and administrative support, working closely with our Operational Support department to make a real impact.
Responsibilities will include:
- Acting as the friendly face of our office, welcoming clients and visitors in a way that reflects our professional and approachable brand values.
- Managing day-to-day tasks such as answering calls, handling mail, arranging couriers, and overseeing deliveries and collections.
- Preparing and maintaining meeting rooms and ensuring all client-facing areas are immaculate and ready for use.
- Keeping the office stocked and running smoothly by managing supplies, stationery, and refreshments.
- Assisting the Office & Facilities Manager with Health & Safety compliance and contributing to a safe working environment.
- Offering flexible support to various departments, including Finance, Workforce Planning, HR, and Recruitment.
- Taking on first aid and fire marshal duties, ensuring the safety of our workplace.
About You
We’re looking for a proactive and enthusiastic individual who’s eager to make a positive impact and play a key role in our team’s success. You’ll be:
- Organised and detail-oriented, able to juggle multiple tasks and stay on top of responsibilities.
- Personable and professional, with excellent communication skills and a natural ability to make clients and colleagues feel welcome.
- A team player, willing to lend a hand across departments to ensure smooth operations.
- Adaptable and resourceful, ready to take on new challenges as they arise.
- Safety-conscious, with a commitment to creating a safe and secure work environment (training will be provided for first aid and fire marshal duties).
About the rewards:
- 25 days annual leave, plus bank holidays
- Career progression
- Electric Car scheme
- Cycle to Work Scheme
- Life Assurance
- Group Personal Pension Plan
- Flexible Holiday Purchase Scheme
- Enhanced Family Pay - maternity, paternity, parental, and compassionate leave
- Employee Assistance Programme - 24/7 confidential helpline as well as online support
