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Complaints and Misconduct Assistant

West Mercia Police
Posted 12 hours ago, valid for a day
Location

Worcester, Worcestershire WR3 8SP, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

Retirement Plan
Employee Assistance

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Sonic Summary

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  • The Complaints and Misconduct Assistant role at West Mercia Police involves providing administrative support to the Complaints team in accordance with IOPC and Home Office procedures.
  • Candidates should expect to engage with a variety of customers, officers, and staff using diverse communication methods.
  • This hybrid position offers a salary of £25,000 to £30,000 and requires at least 2 years of relevant experience.
  • Employees enjoy 24 days of annual leave, increasing to 29 after five years, along with a generous pension scheme and other health and wellbeing benefits.
  • The closing date for applications is 12 noon on Wednesday, 13th November 2024.

We’re on a journey to shape the future of policing in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions.

The main purpose of the Complaints and Misconduct Assistant role is to provide administrative support to the Complaints team in line with IOPC and Home Office procedures.

To deal with a variety of customers, officers and staff within the complaints process using a range of communication methods.

  • The Complaints and Misconduct Assistant role is a hybrid (mix of home & office working) role

The closing date for this post is 12 noon on Wednesday 13th November 2024

Why work for us?

  • 24 days Annual leave (increasing to 29 after 5 years service) + bank holidays.
  • Generous pension scheme.
  • Health and wellbeing, occupational health services, staff network and an Employee Assistance Programme.
  • Police Mutual, affordable private healthcare and other savings.
  • Gym membership discounts.
  • Discounts on Electric Vehicles and Cycle to work scheme.
  • Register for a Blue light card - over 15,000 discounts from large national retailers.

To read more about the added benefits and rewards of working for West Mercia Police, please go to our website.

  • We embrace diversity and welcome applications from everyone.
  • We are also happy to talk flexible working where it is suitable for the role.

If you require any support to complete your application or you have any questions please contact the recruitment team on 0 1 9 0 5 7 1 8 4 4 4 (press option 1 then 5)

Internal applicants who are in need of redeployment will be offered positions ahead of other candidates, subject to them passing a selection process.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.