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Business Development Manager Contact Centre

Cactus Search
Posted 2 days ago, valid for 7 days
Location

Worcester, Worcestershire WR4 0PB

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an experienced Contact Centre Business Development Manager with a background in selling Customer Contact/SaaS into Contact Centres.
  • Candidates should have at least 3-5 years of relevant experience and a proven track record in the contact centre industry.
  • The role involves initiating contact with potential business customers and nurturing relationships through various communication channels.
  • A competitive salary of $70,000 to $90,000 will be offered, along with opportunities for career development in sales, customer success, and account management.
  • The ideal candidate will be tech-savvy, a skilled negotiator, and passionate about achieving sales targets.
We are searching for an experience Contact Centre Business Development Manager. You need to have experience selling Customer Contact/ SaaS into Contact Centre's, You must have a background of dealing with customers, negotiating with customers, be passionate with a drive to succeed and want to develop a career in sales.
  • Your role will be to initiate contact with potential business customers through every means (email, message, social media, phone etc).
  • You will be tech savvy, you’ll be a personable individual, someone who has the ability to easily build rapport and will be able to nurture relationships.
  • You will be proactive, sourcing your own leads to develop and secure new business four the business
  • Identify and develop leads for sales opportunities for new business opportunities 
  • Maintain a passive & active pipeline of opportunities to deliver BD sales targets
  • Generate your own leads 
Experience:
  • The role is a highly rewarding role within a fast paced, client focused.
  • The company celebrates success and provides a very exciting career in various Sales, Customer Success and Account Management role.
  • You will have relative equivalent experience in similar BDM role, ideally in outsourcing
  • Proven track record of selling to the contact centre industry.
  • Highly skilled negotiator, with ability to generate rapport 
  • Extensive knowledge of contact centre technology, customer contact strategies 
Please contact

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.