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JOB PURPOSE
To provide legal admin support to solicitor, legal assistant and team in areas of law related to Family/Public Law.
KEY TASKS
- To provide an efficient and cost effective admin legal support to team members.
- To open and close files on the firms case management system, ensuring accuracy at all times.
- To provide an efficient and organised mode of working and ensure all key dates on recorded on the firms case management diary system and fee earners diary..
- To record time recorded billable hours on behalf of fee earner and chase fee earner for up to date timesheets to ensure we do not fall behind.
- To check all letters sent off site for transcribing to ensure they are accurate, parties names are checked before the document is checked by the fee earner.
- Be familiar with Egress, CCMS and HMCTS Portal System
- Identify experts from the Firms Expert Register. Obtain quotations and secure relevant funding for the same
ACTIVITIES
- Ability to manage fee earners diary and ensure key dates are not missed.
- Ability to provide a full range of admin support to include but not limited to, preparing bundles, scanning documents, checking transcribed letters and formatting the same. Saving emails and documents on to the firms case management system in an organised manner so that they can be identified efficiently. Checking the LAA portal to ensure all notifications are dealt with. Time recording for fee earners as required. Save and record key dates of any Court Orders received.
- To work as part of a team with Partners, Solicitors, Fee Earners, other Trainees and Support Staff as and when appropriate.
- To provide a professional pro-active approach, excellent client care skills and ability to deal with client matters in a sensitive manner to deal with vulnerable clients and resolve complicated practicalities involved in Private Family Law matters and Public Law issues.
- To maintain confidentiality and compliance with the Data Protection Act and GDPR.
- To maintain the highest standards of client care with particular emphasis on courtesy, friendliness, honesty and helpfulness towards fellow members of staff, the public and external agencies.
- Excellent IT Skills, familiar with Microsoft Office applications and document management skills.
