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Are you detail-oriented, proactive, and experienced in Credit Control? We have an exciting opportunity for a Credit Control/ Accounts Administrator to join our team!
Key Responsibilities:
- Account Management: Oversee resident accounts, including the preparation and dispatch of annual service charge notices, daily payment recording, and ensuring accurate account balances.
- Invoice Handling: Efficiently import invoices into Xero software and manage refunds as needed.
- Resident Communication: Maintain and update resident contact lists in compliance with GDPR, and assist with service charge inquiries via phone, email, or helpdesk.
- Moving Home Assistance: Liaise with residents and solicitors, manage account statements, and support conveyancing processes.
- Credit Control: Monitor and manage outstanding payments, issuing reminders, and taking necessary action on late payments, including debt recovery.
- GoCardless Management: Set up and renew GoCardless payment plans, reconcile monthly balances, and follow up on defaults.
- Support to Head of Accounts: Provide essential background knowledge, including property ownership tracking, and assist with various administrative tasks.
What We're Looking For:
- Experience: A background in Credit Control
- Technical Skills: Proficiency in Xero software and a good understanding of payment systems like GoCardless.
- Communication: Strong verbal and written communication skills, with the ability to handle resident queries professionally.
- Organizational Skills: Exceptional attention to detail, with the ability to manage multiple tasks and deadlines effectively.
- Knowledge: Familiarity with GDPR and Land Registry applications is advantageous
30 hours a week over 4 days, predominently office based.
Due to rural location a car is required.
If you're ready to contribute to a company that values excellence and innovation, apply today!
