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Customer service representative
Client Coordinator Home Based

Client Coordinator Home Based

Ashdown Group

Posted 11 days ago, valid for 14 days

Worcester, Worcestershire WR4 0PB

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Client / Patient Coordinator position is a fully remote role on a fixed term contract until the end of 2024.
The salary for this role is up to £29,000 pro rata.
The role involves coordinating clients and referrals, managing waiting lists, and processing sensitive information while liaising with social workers.
Candidates should possess strong communication skills, be computer literate, and have a personable nature for interacting with vulnerable individuals.
Experience in advocacy or social care is advantageous but not required, and immediate availability is preferred.

Client / Patient Coordinator

- Fully home based remote role

- Fixed term contract until the end of 2024

- Paying up to £29,000 pro rata

A leading supplier of advocacy services is looking for a Client Coordinator to join them on an initial 3 month fixed term contract. This role will be fully remote and will support the regional team leaders with the following duties:

- Coordination of clients and referrals

- Managing and prioritising of referral waiting lists

- Processing of sensitive client information and liaising with social workers

- Working with clients and third parties over email/phone

This is a great role for someone that has good communication skills and is immediately available. To be considered suitable you will need the following:

- Strong communication skills and happy to provide support over phone and email

- Confident working with data and computer literate

- A personable nature and happy speaking to vulnerable individuals on occasions

- Ability to prioritise and make decisions

- Any experience within advocacy, social care etc. would be an advantage but is not essential

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