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- Handling incoming customer enquiries, resolving service issues, and providing excellent support.
- Processing sales orders accurately and efficiently.
- Preparing and managing monthly sales reports for the Sales Manager.
- Stock checking and coordinating with internal teams to ensure product availability.
- Assisting with the creation of display boards for retail customers.
- Organising and maintaining customer files and ensuring accurate data entry.
- Supporting the team with general administrative duties.
- Experience in sales administration or customer service roles.
- Strong proficiency in Microsoft Excel, including formulas and tables.
- Excellent communication skills, both written and verbal.
- Highly organised with great attention to detail.
- A hands-on approach and willingness to assist in practical tasks like assembling display boards.
- Comfortable working in a fast-paced and customer-focused environment.
- 23 days of holiday plus bank holidays, increasing with service.
- Birthday off each year.
- Inclusion in the company’s profit share scheme after passing probation.
- Summer and winter social events.
- Opportunities for career progression as the team continues to grow.
