- Tech Bar Engineer - Software and Hardware
- Worcester - Onsite 5 days a week
- 17/03/2025 - 10/03/2026
- £24.66 per hour - Umbrella Company
My client is looking for a Tech Bar Engineer to join their team. This role is probably for someone who is nearer the start of their career with experience of Windows 10 & Windows 11.
The Tech bar hours are 8.00 - 16:30, candidates will need to be flexible to work on a rota with another engineer to cover an early and late shift to cover the required hours.
Duties to Include
- Assistance with IT related queries & general basic enquiries
- Assist users logging into and logging tickets within service Now
- Complete administration within Service Now (log/update and close tickets)
- To look up and check progress of IT support calls if requested.
- Hardware diagnostics : carry out diagnostic tests to determine whether a fault is related to a hardware failure (or software/user profile issue) Check warranty and report to supplier or replace if out of warranty from Stock.
- Device rebuilds and ensure compliant before re-issue (configured with latest windows updates)
- Install & troubleshoot software.
Key Skills & Experience
- Experience troubleshooting Hardeware and Software
- IT Support
- Ticketing using ServiceNow
- Windows 10
- Windows 11
If you are available and interested please apply today!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.