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Tech Bar Engineer - software and hardware support

Lorien
Posted a day ago, valid for 25 days
Location

Worcester, Worcestershire WR53DE, England

Salary

£24.66 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Tech Bar Engineer specializing in both software and hardware support in Worcester, requiring onsite work five days a week.
  • The contract duration is from March 17, 2025, to March 10, 2026, with a pay rate of £24.66 per hour through an umbrella company.
  • Ideal candidates should have experience with Windows 10 and Windows 11, and the role is suited for those early in their IT careers.
  • Responsibilities include assisting with IT queries, managing tickets in ServiceNow, performing hardware diagnostics, and ensuring devices are compliant before re-issue.
  • Candidates must be flexible to work shifts and have experience in troubleshooting hardware and software as well as using ticketing systems.
  • Tech Bar Engineer - Software and Hardware
  • Worcester - Onsite 5 days a week
  • 17/03/2025 - 10/03/2026
  • £24.66 per hour - Umbrella Company

My client is looking for a Tech Bar Engineer to join their team. This role is probably for someone who is nearer the start of their career with experience of Windows 10 & Windows 11.

The Tech bar hours are 8.00 - 16:30, candidates will need to be flexible to work on a rota with another engineer to cover an early and late shift to cover the required hours.

Duties to Include

  • Assistance with IT related queries & general basic enquiries
  • Assist users logging into and logging tickets within service Now
  • Complete administration within Service Now (log/update and close tickets)
  • To look up and check progress of IT support calls if requested.
  • Hardware diagnostics : carry out diagnostic tests to determine whether a fault is related to a hardware failure (or software/user profile issue) Check warranty and report to supplier or replace if out of warranty from Stock.
  • Device rebuilds and ensure compliant before re-issue (configured with latest windows updates)
  • Install & troubleshoot software.

Key Skills & Experience

  • Experience troubleshooting Hardeware and Software
  • IT Support
  • Ticketing using ServiceNow
  • Windows 10
  • Windows 11

If you are available and interested please apply today!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.