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Due to expansion we are looking to recruit a VDA for a leading accident repair business on a permanent basis
Role and Responsibilities.
- To prepare manual and computerised estimates efficiently and ensure that it conforms to the requirements laid down by the insurance company/customer so that customer care/satisfaction standards are always maintained.
- Order parts (if applicable) ensuring they are supplied correctly, in full and in time for the vehicles arrival, which may include returning parts that are incorrect or not required. You are also required (if applicable) to check whether parts received from the supplier, are genuine, non-genuine or second-hand for suitability, before labelling the parts and locating them for future traceability.
- To maintain a file of all estimates undertaken making sure that all work that is not automatically authorised is identified. Ensure that any such work does not commence until authorisation is gained, following up on any unauthorised estimates and reporting reasons.
- Once authorisation has been gained liaise with the body shop personnel and make sure that they understand fully the work to be done as per the estimate. Alternately communicate to the body shop if, by agreement with the insurance company, the vehicle is deemed a total loss.
- To be aware of and adhere to all Health and Safety regulations and policies applicable to your position and working environment.
A minimum of 3 years experience in the role is preferred. includes site bonus and salary is dependant on experience and qualifications.
Working Hours are 8am 5pm Monday Friday basis.
Full CV will be required.
