Estates Services Administrator

Estates Services AdministratorWorcester12 month FTCUp to £31,500

Think Community Partnership are supporting awell-established housing association based in Worcester, dedicated to providing safe and well-maintained homes for residents. The Grounds Maintenance, Caretaking, and Cleaning team ensures that all communal spaces are clean, safe, and inviting for tenants. We are currently seeking a highly organised and proactive individual to join their team in a Coordination and Administration Support role.

Key Responsibilities:As the Coordination and Administration Support for the Grounds Maintenance and Caretaking and Cleaning teams, you will play a crucial role in ensuring the smooth and efficient running of the department. Your responsibilities will include:

• Organizing and maintaining team schedules, ensuring that all tasks are allocated efficiently.
• Managing incoming queries, emails, and correspondence related to maintenance and cleaning.
• Supporting the coordination of grounds maintenance schedules across various housing sites.
• Liaising with external contractors and suppliers to organise services, repairs, and equipment orders.
• Maintaining accurate records of maintenance schedules, cleaning logs, and inventory.
• Updating systems with relevant information regarding completed tasks, outstanding jobs, and staff timesheets.
• Acting as a point of contact between residents, caretakers, cleaners, and the wider housing association team.
• Providing clear communication and updates regarding maintenance schedules and any issues or delays.

Skills and Qualifications:

• Proven experience in an administrative or coordination role, ideally within property management, facilities, or maintenance sectors.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently as well as part of a team.
• A proactive approach to problem-solving and ability to adapt to changing circumstances.
• Experience with scheduling systems or software is advantageous.

What We Offer:

• Competitive salary and benefits package
• A supportive and collaborative work environment.
• Opportunities for professional development and career progression.
• Company pension scheme.
• Generous holiday allowance.

How to Apply: Please submit your CV, outlining your suitability for the role.

Think Community Partnership welcomes applications from all suitably qualified individuals regardless of their race, ethnicity, gender, disability, religion, or age. We are committed to creating inclusive and diverse workforces that reflects the communities we serve.

Think Community Partnership are a specialist consultancy that provide temporary and permanent recruitment solutions to housing professionals across the Midlands.

If you're interested in hearing about our current opportunities within the industry, please contact our office.