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Property Management Team Leader

Tamsin Wheatcroft Recruitment
Posted 19 days ago, valid for 12 days
Location

Worcester, Worcestershire WR53DE, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Property Management Team Leader position is located in Worcester with a salary range of £34,000 basic to £37,000 OTE.
  • The role requires candidates to have experience as a Senior Property Manager or a current Team Leader with leadership experience in property management.
  • Key responsibilities include overseeing a team of Property Managers, providing support for new legislation, and ensuring smooth branch operations.
  • Essential skills include excellent communication, organizational skills, and a proven history in the property industry, along with a full UK driving license.
  • The company offers career growth opportunities, market-leading training, and a supportive team environment.

Job Reference: J-0471

Job Title: Property Management Team Leader

Location: Worcester

Salary: £34,000 Basic - £37,000 OTE

Hours: Monday - Friday 8.45am-5.30pm

Company Overview:

Our client is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, they have earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market

Job Overview:

Reporting to the Head of Centre, our client is seeking a Team Leader of Property Management to join their dedicated and dynamic team based in Worcester. To be successful within this position, you will be a current Senior PM looking to step up, or a current Team Leader with experience within leading a team. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the branch portfolio.

Key Responsibilities:

  • Conducting Morning Meeting
  • Providing support and guidance with the implementation of new legislation and
  • Help investigate customer complaint and propose/undertake appropriate response.
  • Help to co-ordinate and where possible provide training.
  • Support the Property Management department through guidance and mentoring to achieve strategic objectives
  • Support audits of property management departments in conjunction with branch audits.
  • Ensuring that property management best practice is shared
  • Checking Gas Daily to ensure process has been adhered to, having relevant conversations
  • Monitoring teams overdue workflows, having relevant conversations
  • Monitor the churn report, having relevant conversations.
  • Identify possible opportunities to enhance level of service provided to both internal and external customers. Discuss with RPM and assume responsibility for implementation.
  • Working on group projects or initiatives along with the RPM to ensure successful implementation.
  • Responsibility to enforce strategic objectives
  • Conducting Interviews
  • Ensuring adequate cover in the department when it comes to holidays and days off
  • Monitor workload of Property Managers, being aware of any issues that may affect staff morale

Essential Skills & Experience:

  • Excellent communication, written and verbal
  • Professional telephone manner
  • Organisational skills, time management and attention to detail
  • Experience leading a small team
  • Proven history working within the Property Industry
  • Full UK Driving License Required

What’s on offer:

  • Proven track record for career growth and advancement within the company
  • Market leading training and ongoing professional development
  • Access to a diverse portfolio of properties
  • Supportive and collaborative team environment

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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