Team Leader - Property Management

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Job Title: Team Leader – Property Management

Location: Worcester

Salary : £36,000 OTE inclusive of commission

Hours : Monday - Friday 8.45am-5.30pm

Job Summary and key responsibilities:

Reporting to the Head of Centre, We are seeking a Team Leader of Property Management to join our dedicated and dynamic team based in Worcester. To be successful within this position, you will be a current Senior PM looking to step up, or a current Team Leader with experience within leading a team. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the branch portfolio.

Key Responsibilities:

• Conducting Morning Meeting
• Providing support and guidance with the implementation of new legislation and
• Help investigate customer complaint and propose/undertake appropriate response.
• Help to co-ordinate and where possible provide training.
• Support the Property Management department through guidance and mentoring to achieve strategic objectives
• Support audits of property management departments in conjunction with branch audits.
• Ensuring that property management best practice is shared
• Checking Gas Daily to ensure process has been adhered to, having relevant conversations
• Monitoring teams overdue workflows, having relevant conversations
• Monitor the churn report, having relevant conversations.
• Identify possible opportunities to enhance level of service provided to both internal and external customers. Discuss with RPM and assume responsibility for implementation.
• Working on group projects or initiatives along with the RPM to ensure successful implementation.
• Responsibility to enforce strategic objectives
• Conducting Interviews
• Ensuring adequate cover in the department when it comes to holidays and days off
• Monitor workload of Property Managers, being aware of any issues that may affect staff morale

What are we looking for:

• Excellent communication, written and verbal
• Professional telephone manner
• Organisational skills, time management and attention to detail
• Experience leading a small team
• Proven history working within the Property Industry
• Full UK Driving License Required

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment

Benefits:

• Competitive base salary and additional incentives
• Quarterly and yearly awards including trips abroad
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service
• Excellent Parental leave and newly introduced Fertility policy
• Staff discounts

What are you waiting for? Apply NOW or drop me a line for more details. Humphrey & Kirk are a specialist Recruiter for the property industry and place excellent people in appropriate roles to reach their full potential and follow their dreams. We make Recruitment Quicker, Easier and Relevant.