Rent Protection Administrator

We're currently looking for a Rent Protection Administrator to sit within our Tenant Credit Control team in our Property Management division. The position will be heavily administration focused with responsibility for managing our Rent Protection policies. Foxtons offers landlords the opportunity to purchase rent protection insurance which covers unpaid rent in the event their tenant defaults.

Core responsibilities of the role:

• Discussing the policy details with clients

• Setting up new policies

• Auditing existing policies to ensure compliance

• Setting up new claims when appropriate

• Tracking claim payments

• Tracking volumes, conversions, claims and reporting to management

• Assist the wider team in responding to landlords and tenants’ emails regarding outstanding rent.

This role also includes two days per week working from home (once the initial induction period has passed).

About You

As well as strong organisational skills and excellent attention to detail, we are also looking for people who are self-motivated.

No previous experience in the property industry or credit control is required, as full training and ongoing development will be provided. All we ask is that you come with the willingness to learn and the desire to do the job well.

We offer

• £22,000 per annum
• Comprehensive, ongoing training programme
• Great career opportunities
• Diversity and inclusion networks
• One paid work day a year to volunteer for a charity of your choice
• Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, access to a coaching platform, and subsidised gym membership
• Enhanced parental policies, including generous shared parental leave
• Subsidised staff café and bar

About The Company

At Foxtons, we’re famous for setting the standard in property. We do this by hiring brilliant people to help our customers find their dream home or unlock the true value of their property investment. Over the last 40 years we’ve built a network of over 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the knowledge and expertise that our customers expect from us, whist our market-leading technology empowers all our staff to provide the best customer experience possible.

This role is based in our Worcester office (WR4) towards the outskirts of the city with excellent transport links from numerous locations. Free onsite parking is provided.

The hours for this role are 9:00am-17:30pm