With your love of working with people and enthusiasm to provide a great service, youâll welcome and talk to our visitors to the shop/outlet answering any questions they have.
Salary: ÂŁ11.50 per hour
Duration: Fixed Term Contract until 1st November 2025
Hours:Â This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but weâre looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. Weâd give you as much notice of this as possible.
Flexible hours and weekend working is essential as part of this role
Interview date: 6th or 7th November 2024
For this role, youâll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work hereYou will be reporting to the Retail Manager and working in a team alongside a Team Leader, two Team members and a number of volunteers.
The retail offer is open throughout the year with a large plant sales offer.
To find out more about what itâs like to work within âRetailâ at the National Trust, click here to watch our video.
What you'll be doing As Retail Team Member youâll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.ÂYou can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of whatâs possible in this role.
Who we're looking forWe'd love to hear from you if you are:
- Customer focused with positive attitude
- A team player, but also can work by yourself
- Well organised and adaptable
- Willing to learn new skillsÂ
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice