Library and Digital Assistant

Job Title: Library and Digital AssistantLocation: Worksop, UKSalary: £16.43 Per HourContract Type: Full - Time, Monday - FridayContract Type: Temporary for 6 months

The successful applicant will be subject to an enhanced DBS check if you do not already have one in place.

Job Description:

We are looking for a proactive and customer-focused Library and Digital Assistant to our client’s team who are an educational provider in the Worksop area. This role is ideal for someone with a passion for supporting learning and providing excellent customer service in a library or public sector environment.

Key Responsibilities:

• Assist students and staff with accessing library resources, including books, digital materials, and online databases.
• Provide outstanding customer service at the library helpdesk, responding to queries in person, by phone, and via email.
• Support learners in developing digital literacy skills, including navigating e-books, online research tools, and IT systems.
• Maintain and update library records, issuing and returning books, and handling overdue notices.
• Assist with the organization of library spaces, ensuring a welcoming and efficient learning environment.
• Support administrative tasks, such as data entry, stock management, and resource cataloguing.
• Promote library services and digital learning tools to students and staff.
• Assist in delivering workshops and induction sessions on library and digital resources.

Requirements:

• Previous experience in customer service and administration, ideally within a public sector environment or library.
• Strong IT skills and confidence in using digital resources, including Microsoft Office and library management systems.
• Excellent communication and interpersonal skills, with the ability to support diverse users.
• A proactive and organized approach to work, with attention to detail.
• Ability to work both independently and as part of a team.

To find out more about the position, please apply and we will be in touch to discuss the role in more detail.

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