- talking to lots of customers on inbound and outbound calls
- dialler
- Negotiating payments with customers
- Talking to lots of customers on inbound and outbound calls, using a dialler system and providing exceptional customer service
- Negotiating payments with customers in a quality controlled environment to deliver targets focused on good outcomes for the customer and our business
- Be a good verbal communicator
- An ability to listen, empathise, question and problem solve
- Want to achieve targets and personal goals in a busy environment