Customer Advisor

Hunters Recruitment & Training

Posted 3 days ago, valid for a month

Worthing, West Sussex BN13 3EF, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

A Customer Advisor position is available in Worthing, offering a salary of £24,000 with staged increases after probation.
The role involves communicating via telephone and email, assisting customers with inquiries, and providing insurance quotations.
Candidates should have a reliable and resilient nature, along with excellent verbal communication skills, ideally with call center experience or backgrounds in retail or hospitality.
The job requires compliance with industry regulations and processing customer information according to established procedures.
This full-time role consists of 37.5 hours per week, with a requirement for a minimum of one year of relevant experience.

Communicate via telephone
compliance with industry regulations
insurance quotations

Customer Advisor Worthing £24,000 – with staged and sharp increases after probation as this is a career opportunity A Customer Advisor with a passion for embarking on a career in insurance is required for Hunters’ flexible and friendly client. The Customer Advisor is a telephone support role to assist customers calling in, and requires a reliable and resilient team player. Full time 37.5 hours per week. 9-6 Monday to Friday and every other Sat 9-2pm Customer Advisor – job

Communicate via telephone and email and deal courteously and effectively with enquiries or requests from customers
Process customer information in accordance with processes and procedures
Ensure compliance with industry regulations
Provide insurance quotations to customers who are interested, and support customers during the booking process (this is not a sale targeted role)

Customer Advisor – person

Ability to deliver an excellent front-line service to customers
Offer a great telephone manner, together with good verbal communication skills and the ability to work well in a fast - paced environment
Call centre experience would be ideal; although retail or hospitality may also suit
A resilient nature, able to handle difficult calls with empathy

Customer Advisor – perks First class training with a 3-week inductionSocial events, -cheese and wine nightsCasual dress

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