The Credit Controller will be joining a global organisation, based within their modern UK headquarters. The company pride themselves on maximising the latest technology, knowledge and business approach to deliver a first-class customer experience.
The successful Credit Controller will be rewarded with 23 days holidays (increasing with service to 30 days), plus Bank Holidays; private medical insurance and life assurance; subsidised staff canteen; free on-site parking; childcare vouchers; uniform provided.
The hours of work are Monday to Friday 9am-530pm.
Main Responsibilities:-
- Responsible for the credit control function for approximately 1,500 accounts across two areas of the business
- Chasing payments by email, and telephone, maintaining a professional approach at all times
- Allocating remittances to ledgers and processing cash postings onto the SAP system
- Reconciling customer accounts
- Opening and monitoring new accounts and setting credit limits
- Producing and sending copy invoices
- Preparing and processing the daily banking and monthly direct debits collections
- Liaising with other departments to provide and receive updates as to orders and customer account status
Experience Required:-
- Previous credit control experience is essential, gained within a commercial environment
- Exceptional negotiation skills, with the ability to provide logical reasoning and explanations
- The ability to deal with customers over the phone in a polite and professional manner, ensuring they are confident to return
- Good analytical skills and able to identify solutions which would work for both parties
- Computer literacy is essential, particularly in MS Excel
- Use of SAP would be an advantage, but not essential as full training in this will be given
KEYWORDS: credit control, SAP, finance, collections, accounts, invoice, ledger