Back to search
Business Systems Coordinator
Permanent 37.5 Hours per week
Nightingale House Hospice
Salary £28-30K per annum
About Nightingale House Hospice
We are an ambitious organisation providing specialist palliative care services, completely free-of-charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. It costs £5.6m per year to run the Hospice, with only 20% of our funding provided by the government. We are reliant on the support of the community we serve to donate and fundraise to maintain our vital services. Over 400 volunteers give their time to the Hospice helping us run efficiently and effectively as part of the local community. This year Nightingale House Hospice is celebrating 30 years of providing compassionate care and strive to see this continue for future generations.
Nightingale House offers:
A positive and friendly working environment.
The opportunity to make a real difference.
Excellent training and development opportunities for those that want them.
Generous holiday allowance
Staff lunch Menu
Employee Assistance Programme.
Retail Discount Scheme.
Staff Discount in Caffi Cwtch
About the Role:
We have an exciting opportunity for a proactive individual with proven experience in business systems and administration together with knowledge to be able to provide front line support to our team for IT queries and manage our internal SharePoint site. If you are this individual, then the role of Business Systems Coordinator could be for you!
You will need to be able to provide exceptional service to different stakeholders and manage conflicting priorities to meet deadlines. This is a varied role with a focus on coordinating documentation to ensure that strong governance and compliance standards are upheld. You will need to be organised and able to work off your own initiative with excellent communication skills.
The role will be involved in all areas of the organisation and will be based at Nightingale House Hospice. The key responsibilities are:
To provide a first point of contact for level 1 IT issues in-house to include user, printer and telephony scenarios and escalate where needed to our external support services.
To work closely with external IT support to ensure a comprehensive service is provided to the end user.
To work in conjunction with the Facilities & Contracts Manager to manage the IT Asset Register.
To manage the Hospices SharePoint site and ensure robust record management.
To support the delivery of effective governance practice.
To coordinate a proactive approach to reviewing all policies, procedures, risk assessments, incidents by line managers in accord with the appropriate cycle and record retention schedule.
To coordinate projects and implementation of new systems/processes across the business, taking the lead where appropriate.
To be confident and competent with excellent organisational and communication skills to ensure workload is prioritised and deadlines are achieved.
We are looking for someone with the experience and skills to fulfill the above in a friendly and approachable manner to provide an exceptional service to the team and ultimately enhance the support services that enable patient care at Nightingale House Hospice.
Interview Date: Thursday 13th March 2025
Nightingale House Hospice is committed to providing equal opportunities in employment. Registered Charity No: 1035600
