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With a competitive salary of 24,000 - 25,000 per year, this role offers you the chance to be part of a dynamic team. Enjoy working in a forward-thinking environment where your contributions make a real impact. Plus, you'll be joining a company that is a leader in the specialist insurance market.
The client is a leading specialist insurance intermediary based in Manchester, known for their fresh approach to insurance. They have been revolutionising the industry since for over 15 years with their easy-to-buy, value-driven products. With a strong commitment to customer satisfaction, they serve over 350,000 policyholders and attract millions of visitors to their websites annually.
As a Customer Insurance Advisor, you will:
- Providing exceptional customer service to policyholders
- Assisting clients in understanding their insurance options
- Processing insurance applications and renewals efficiently
- Maintaining accurate records and documentation
- Collaborating with team members to enhance service delivery
- Addressing client queries and concerns promptly
The Customer Insurance Advisor will enjoy:
- Salary of 25,000 with bonus - OTE 30,000 - 35,000 - UNCAPPED
- 25 days holiday, plus an extra day for each year worked (up to 28 days). Option to buy or sell up to 5 days
- Birthday day off
- Hybrid working after training
- Up to 2 days volunteering leave a year
- Enhanced sick pay after 12 months
- Annual flu jab
- Free eye tests
- 24/7 Employee Assistance programme
- Clear career progression with regular reviews
- Support for professional qualifications
- 1,500 loyalty bonus, subject to conditions
- Quarterly staff awards
- Workplace pension (NEST)
- Annual social events
- Enhanced maternity/paternity pay, adoption, or fertility help
- Discounts on company products
- Cycle to Work scheme
- Free fruit weekly in the office
- Free monthly office lunch
- Casual dress code
- Free onsite parking
The ideal Customer Insurance Advisor will have:
- Strong communication and interpersonal skills
- Experience in the insurance industry or a related field
- Ability to work independently and as part of a team
- Detail-oriented with excellent organisational skills
- Proficiency in using digital tools and platforms
- A customer-focused mindset
- Willingness to learn and adapt
If you're ready to take on the challenge of transforming the insurance experience, apply now to become a Customer Service Advisor with our client. Join a team that's leading the way in making insurance straightforward and accessible for everyone. Alternatively please call Jenni on (phone number removed) for more information.
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