Supervisor

Are you a passionate and energetic leader who thrives in a fast-paced, fun-filled environment? My client are looking for a Deputy Park Manager to support the day-to-day operations of their activity park, ensuring an exceptional guest experience while leading a highly motivated team.

In this role, you’ll be responsible for delivering unforgettable moments for their guests, maintaining high standards of safety and service, and coaching a talented team to success.

If you love a dynamic environment, have a knack for leadership, and are ready to bring energy and innovation to a growing business, I want to hear from you!

Responsibilities

• Leading, coaching, and developing a high-performing team to ensure an amazing customer experience.
• Driving financial performance and commercial success while maintaining exceptional service standards.
• Overseeing daily park operations, ensuring smooth delivery of activities, parties, and events.
• Managing team recruitment, training, and succession planning to build future leaders.
• Ensuring compliance with all health, safety, and food regulations, meeting audit requirements.
• Monitoring key performance indicators (KPIs) and taking action to optimize performance.
• Enhancing customer engagement through creative and interactive experiences.
• Building strong relationships with teams across the business to share best practices.
• Keeping up to date with industry trends and ensuring we stay ahead of the competition.

What they are looking for:

• 3+ years of leadership experience in a customer-focused environment.
• Experience managing large teams, with a strong ability to coach and develop staff.
• Solid understanding of financial data, KPIs, and workforce management.
• Knowledge of health & safety compliance and food & beverage regulations.
• A passion for delivering exceptional guest experiences and leading by example.
• Ability to work in a fast-paced environment, making quick decisions under pressure.
• Tech-savvy with experience using Microsoft applications.
• Experience in hospitality, leisure, or event management is a plus!
• IOSH or First Aid qualifications (desirable).

They are all about energy, fun, and teamwork! They create spaces where guests of all ages can play, explore, and make unforgettable memories.

If you’re a motivated leader looking for an exciting new challenge, apply today and be part of something amazing!