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- Job Type: Full-time - 40 hours per week over 5 days
- Location: To be determined
- Salary: £26,000 - £28,000
We are seeking a dedicated Administrator to enhance administrative efficiency within a busy service department. This role involves assisting the service team in maintaining accurate and timely reports and records, handling processes, and supporting overall departmental activities.
Day-to-day of the role:- Receive, direct, and possibly action internal and external customer inquiries for the service department.
- Check work orders before submission to ensure accuracy and completeness.
- Maintain meticulous service department filing, records, and department information.
- Process service documentation such as invoices and purchase orders as required.
- Attend work-related training as required to achieve company goals.
- Open and maintain control of work orders as directed until they are closed and invoiced.
- Coordinate enrolment and follow-up of training attendance as directed.
- Process warranty and/or product improvement claims, including computation of charges, submission, and follow-up.
- Update customer profiles as needed.
- Handle cash transactions or process banking when required.
- Carry out additional administrative duties as required by the service manager in support of department or company goals.
- Proficiency in standard desktop applications such as Microsoft Office and internet functions.
- Familiarity with service software in the dealer business system and Deere warranty system.
- Advanced written and verbal communication skills.
- Strong drive and ethic for completing tasks.
- Ability to create, analyse, and interpret reports.
- Excellent organisational skills with meticulous attention to detail.
- Competitive salary package.
- Opportunities for professional development and training.
- Supportive team environment.
Apply today for immediate interviews - please note this role in a fully office-based role
