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We are seeking a highly motivated and experienced Account Manager to join an ever-growing team. In this role, you will maintain and enhance relationships with clients by upselling products while delivering exceptional customer service.Â
The Day to Day:- Contact potential customers via telephone, email, or social media to generate interest and sell our products.
- Achieve daily and weekly sales targets.
- Maintain accurate records in CRM and database systems.
- Attend events and networking opportunities to maximise business opportunities.
- Manage both incoming and outgoing telephone calls.
- Engage prospective customers through outbound calls, introducing our products and promotions.
- Build and maintain strong customer relationships, keeping them informed about new releases and offers.
- Confidence in using IT systems, including MS Office 365, with a working knowledge of Excel.
- Strong telephone contact handling skills and active listening.
- Customer orientation with the ability to adapt/respond.
- Manage time effectively.
- Experience in a target-driven environment.
- Excellent communication skills with strong negotiation abilities.
- Flexibility and adaptability.
- Experience in a call centre environment is ideal.
- Proactive and prepared to use initiative.
- Excellent communication skills and a confident approach.
- Ability to work well under pressure and handle demanding or challenging customers.
- Professional attitude with a high attention to detail.
