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Contact Centre Claims Advisor

Contact Centre Claims Advisor

Page Personnel Secretarial & Business Support

Posted 6 hours ago, valid for 7 days

York, North Yorkshire YO60, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

Page Personnel has a new Permanent Contact Centre Claims Advisor position available in York for a non-profit organization.
The role involves processing claims and handling inquiries primarily through telephone communication, focusing on providing excellent customer service.
Candidates should ideally have some office-based customer service experience but other backgrounds such as hospitality or retail are also considered.
The position offers a salary of £23,400 and requires a high level of empathy, exceptional problem-solving skills, and the ability to work in a fast-paced environment.
The company provides excellent training, hybrid working options, free parking, and a strong benefits package, with a focus on employee development and community support.

Page Personnel have just registered a new exciting Permanent Contact Centre Claims Advisor Position in York to work for a non for profit business!

This would be an excellent opportunity for someone who is looking to join a reputable business within the area that invest in their employees from day one providing a fantastic training and development plan!

Client Details

Page Personnel have just registered a new exciting Permanent Contact Centre Claims Advisor Position in York to work for a non for profit business!

If you are looking to join a company that are passionate about providing an excellent service to their customers and have an fabulous name within their market then please apply now!

Description

As a Contact Centre Claims Advisor you will be forefront of the business processing claims for members and handling a range of enquiries along the way.

You could be dealing with vulnerable customers providing support and care ensuring each call is dealt with providing the highest level of service and excellent experience.

The role will be mainly telephone based handling inbound calls and occasionally corresponding with customers through other platforms.

Profile

Ideally some office based customer service experience however the business can be open to other backgrounds such as hospitality and retail

A high level of empathy and supportive

Exceptional customer service skills

An excellent problem solver

The ability to work in a fast paced environment

A great team player

Job Offer

Salary of £23400+ reputable business within the non for profit sector+ easily accessible location in York+ free parking+ excellent transport links+ hybrid working+ excellent training and coaching induction+ progression and development plan+ fab on site facilities+ free gym on site+ excellent benefits package+ discounts of all the major retailer+ Monday to Friday 9am-5pm+ health and well being activities+ incentives and socials+ opportunity to get involved with supporting the community and charities+ excellent culture and team+ immediate interview

Apply now in a few quick clicks