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Are you currently working in hospitality or retail and looking to transfer those skills into an office based position?
Do you always go above and beyond for customers and are passionate about helping and supporting alongside improving the experience?
Are you looking to join a business that will provide excellent training and a fantastic progression plan?
Would you like to join a fun and dynamic team?
Then please apply now!
Client Details
Are you currently working in hospitality or retail and looking to transfer those skills into an office based position?
Do you always go above and beyond for customers and are passionate about helping and supporting alongside improving the experience?
Are you looking to join a business that will provide excellent training and a fantastic progression plan?
Would you like to join a fun and dynamic team?
Then please apply now!
Description
As a Customer Experience Advisor you will be working with customers providing support and guidance in relation to their health care services they have with the business.
The role will be mainly corresponding with customers over the telephone handling a variety of queries and ensuring customer satisfaction rates are at the highest and each query is resolved quickly and efficiently.
Profile
This would be an excellent opportunity for someone experienced within an office based environment or someone that is working within hospitality/retail or care and is looking for that next step in their career!
Excellent communication skills and a confident telephone manner
Able to work under pressure in a fast paced environment
A good problem solver and able to work on own initiative and as part of a team
Understanding and a high level of empathy
A supportive and caring nature
Job Offer
Salary of 23400+ reputable business within the health care sector+ excellent training programme+ structured career path and development+ central York+ free parking+ good public transport links+ fantastic benefits+ hybrid working+ free gym on sit+ discounts of all the major retailers such as supermarkets and eating out+ generous holiday allowance+ no shifts or weekends+ Monday-Friday 9am-5pm+ great team and environment+ superb offices and facilities+ immediate interview
