Back to search
CUSTOMER SERVICE & SALES ADVISOR
***A great opportunity to join a leading, successful, award-winning insurance company in central York.
Offering amazing benefits, excellent starting salary and room to progress your career.
Our client, a leading Insurer are looking to recruit passionate and enthusiastic Individuals to join their thriving Customer Service Team! You will be working within a dynamic team in a modern and exciting office, providing support to the companies vast and interesting client base.***
WHAT YOU WILL WANT TO KNOW
- £25 000 pa
- Start date 2nd September
- AMAZING Working hours 9am - 5pm Monday to Friday
- Hybrid working once training complete.
- £350 towards a gym or sports membership of your choice
- £300 festive hamper (choose from luxury food and premium wine)
- Medical coverage
- 25 days holiday with opportunity to buy 5 extra days holiday.
- 2 'You’ Days - Take time off for birthdays, celebrations, or family time, or to simply binge watch a new season of your favourite show
- Sharesave scheme
- Pension, critical illness cover, life assurance
A SNAPSHOT OF THE CUSTOMER SERVICE ADVISORS DAY
- Dealing with incoming calls and all general enquires
- Providing the very best customer service and delivering an honest and helpful service
- Dealing with queries and helping to resolve sometimes difficult or sensitive situations
- Having in depth conversations with customers and retaining their business by building long standing relationships and introducing them to better suited products
- Understanding the customers needs in order to deliver the right quotation
- Working on the CRM system to update information
- Working towards targets and KPI’s
Does this sound like a good fit for you? Please read on for the essential skills our client is hoping you will be able to showcase:
- Excellent communication skills - It is a necessity to be able to communicate both verbally and in writing in a professional, clear and effective manner.
- Organisational skills.
- Experience working towards KPI’s
- Working as an individual and part of a team
