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Customer Service Advisor

Michael Page
Posted 2 days ago, valid for a month
Location

York, North Yorkshire YO1 7PX, England

Salary

£26,000 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • The company is seeking Customer Service Advisors in York for individuals with previous customer service experience, particularly from retail or hospitality backgrounds.
  • Candidates should possess excellent communication skills, a confident telephone manner, and the ability to work under pressure in a fast-paced environment.
  • The role involves handling a high volume of inbound and outbound calls related to insurance services, providing guidance and support to customers making claims.
  • The position offers a salary starting at £26,000, along with full training, excellent progression opportunities, and a range of benefits including free gym access and generous holiday allowance.
  • Both part-time and full-time hours are available, and the company emphasizes a supportive team culture with immediate interviews.

Are you experienced within customer services and looking for that next step in your career?

Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full training?

Would you like to join a business that will invest in you from day one and offer an excellent career path?

Then this could be the role for you we are currently looking for Customer Service Advisors in York!

Client Details

Are you experienced within customer services and looking for that next step in your career?

Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full training?

Would you like to join a business that will invest in you from day one and offer an excellent career path?

Then this could be the role for you we are currently looking for Customer Service Advisors in York!

Description

As a Customer Service Advisor you will be working with customers to handle their enquiries in relation to their insurance services.

You will be handling a high volume of inbound and outbound calls supporting customers who to make a claim on their policy providing guidance and support and ensuring the highest level of customer experience at all times.

The role will be dealing with a wide range of queries you will be using your excellent problem solving skills to come to a quick resolution for the customer.

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

Excellent communication skills and a confident telephone manner

Able to work under pressure in a fast paced environment

Good problem solving skills

Passionate about helping and supporting customers

An excellent team player

Job Offer

Salary of 26000+ reputable business within the insurance sector+ full training provided+ excellent progression and development opportunities+ central location in York+ free parking+ Monday to Friday 9am-5pm+ part time and full time hours are available+ excellent benefits+ free gym on site+ generous holiday allowance+ option to buy and sell holidays+ regular incentives+ great team and culture+ immediate interview

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.