Temporary Customer Service Administrator

Temporary Customer Order Administrator

Overview

We are recruiting on behalf of an expanding business just outside of York seeking motivated individuals for temporary support. If you are enthusiastic, quick to learn, and enjoy working in a fast-paced environment, we would love to hear from you.

Details

• £11.79 per hour (£23,000 per annum)
• Full-Time: Monday to Friday, 9:00 AM - 5:00 PM
• Outskirts of York - Office based with free parking
• Ongoing temp role to start ASAP

Responsibilities

• Manage inbound and outbound customer calls relating to orders and product queries
• Processing of orders
• Data input and maintenance
• Follow standardised procedures and deadlines including fully documenting all customer interactions in our CRM system to meet departmental SLAs.
• Liaising with 3rd party partners to ensure timely deliveries
• Other office duties as and when required

Qualifications

• Minimum 1 year in administration or phone-based customer service.
• Ideally experience with order processing.
• Confident phone manner, excellent communication skills, and a proactive, switched-on approach.
• Ability to quickly learn and navigate new systems efficiently.

Benefits

• Work Environment: Join a lovely, vibrant team within an expanding business.
• Location Perks: Office-based role with free parking available.

You may have experience in addition to this which we will be happy to discuss. If all the above aligns with your experience and you would like to learn more, we would love to hear from you.

Please send your CV and let’s discuss the role.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

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