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1st Line IT Support Technician

1st Line IT Support Technician

Kingsley Consulting

Posted 14 hours ago, valid for 18 days

York, North Yorkshire YO32 9GX, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The IT 1st Line Support Technician role involves managing IT support tickets, providing remote desktop support, and maintaining IT equipment and networks.
Candidates should have experience in Windows and Mac OS, with knowledge of Unix/Linux being preferable.
The position requires strong communication skills, accurate data entry, and the ability to work independently on problem-solving.
This company, a leading UK training provider, offers a salary of £25,000 for this position located in Nether Poppleton.
Applicants are encouraged to be enthusiastic and organized, with a clean driving license and a willingness to contribute to various projects.

IT 1st Line Support TechnicianThis role will see you undertake 1st line IT support tasks, such as the following:

Capturing, managing and completing IT support tickets
Answering phone and providing support (can be remote desktop support)
Research/Quoting/Ordering of IT equipment
Updating and maintenance of IT equipment and networks
Drop-off/Pick-up of equipment and supplies for multiple-departments
Fault finding and diagnostics
Hardware maintenance & upgrades
Managing user accounts across various systems
QA Testing of new systems

Experience & Skills Required The successful candidate will demonstrate the following:

Accurate data entry and administration skills
Good communication skills; both verbal and written
Extremely organised
Experience in Windows & Mac OS
Knowledge of Unix/Linux is preferable
Ability to research problems independently and offer solutions
Clean driving licence

Company:- This company is a leading UK training provider offering courses in M&E Safe Systems of Work, Electrical Installations, Legionella training and more. They are seeking an enthusiastic and passionate person to join their Digital team. A variety of projects with a small team allows team members to get involved and make a real difference in the company. Salary :- £25,000Location :- Nether PoppletonHours: 8:45 – 5:30 Monday to Thursday & 8:45 – 5:00 Friday (1 Hour Lunch) Diversity & Inclusion Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly. For further information in relation to this opportunity please contact Elliott on; Office: Mobile: Email:

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